Managing Director - Toronto
Emily Dunn is a seasoned media relations, PR and marketing professional with 18 years of experience representing tourism and lifestyle brands. She fosters strong relationships with an extensive network of journalists, broadcasters, bloggers, industry leaders and influencers across North America. Prior to starting her own PR business, Emily spent two years at a full-service marketing agency in Toronto working with top brands such as the Jamaica Tourist Board, Panasonic and Volvo Cars of Canada.
Before relocating to Toronto, Emily lived and worked in Vancouver for 10 years. While there, a major career highlight was the eight years she spent leading Tourism Vancouver’s media relations team through the Vancouver Olympics and garnering unprecedented media coverage for the destination. She also held the role of regional PR director for Fairmont Hotels & Resorts, where she spearheaded international PR campaigns promoting the region.
Emily holds an Honours Bachelor of Arts (English major) from the University of Western Ontario and is an active member of the Canadian Public Relations Society (CPRS) and the Travel Media Association of Canada (TMAC).
Managing Director - Vancouver
With a comprehensive mix of public relations, marketing and media experience, Wendy Underwood brings a professional and balanced approach to all marketing communications projects. Before starting Fever Pitch in 2010, Wendy held the position of Manager, Travel Media Relations, International & Trade at Tourism Vancouver. While at Tourism Vancouver, she had the opportunity to work with some of the world's most influential media outlets as they got ready to cover the 2010 Olympic and Paralympic Winter Games. These included Reuters, USA Today, BBC, Channel 9 Australia and NBC.
Prior to working with Tourism Vancouver, Wendy worked as a freelance writer for local publications such as Vancouver magazine, the Georgia Straight and Western Living. In the public relations arena, her media savvy has won the respect of clients including Destination British Columbia, PromPeru, and The Burrard. Wendy is widely travelled, and having chosen Vancouver as her home base, she is proud to be able to play a part in bringing recognition to companies targeting the Canadian market.
Wendy holds a Bachelor of Arts (English, Journalism major) from Curtin University in Western Australia, and has been involved at the board level with the Travel Media Association of Canada – BC Chapter. She is also a Facebook Certified Digital Marketing Associate.
Account Director - Toronto
Jessica Napier is a writer, editor and public relations professional with more than a decade of experience working in communications roles in two of Canada’s major urban markets.
Before joining Fever Pitch in 2019, Jessica worked in a full-time position as a Senior Account Manager at SMC Communications, a boutique public relations firm in Vancouver specializing in restaurant and hospitality clients. Jessica collaborated one-on-one with a roster of top-tier culinary clients to help them harness the power of traditional and emerging media while leveraging digital platforms to create compelling and engaging promotional campaigns.
Prior to joining the world of PR, Jessica served as a City Editor in the editorial department at Yellow Pages in both Toronto and Vancouver where she created hyper-local lifestyle content for the company’s digital platforms. Jessica also has more than 10 years of experience as a freelance writer and her work has appeared in print and online for national and international publications, including Sunday Times Travel Magazine, Food and Travel Magazine, Where Toronto, BlogTO and Metro Newspapers, where she authored a weekly "She Says" opinion column for four years.
She holds a joint Masters Degree in Communications and Cultural Studies from Ryerson University and York University and a Honours Bachelor of Arts (Communications major) from McMaster University.
Account Director - Vancouver
Saschie has over a decade of experience in PR and marketing working at agencies in both Vancouver and New York City. With a diploma in public relations and experience in event planning, digital media and branding in industries ranging from fashion, technology, health, lifestyle and the non-profit sector, she brings a diverse, well-rounded background to her work in travel and tourism media.
Most recently Saschie was the Communications Specialist, North America for the Tourism Vancouver marketing department. Saschie worked with international media in key markets, developing and pitching story ideas, coordinating press trips, vetting inquiries, and hosting media. Her work representing the destination resulted in a deep knowledge of the travel industry, as well as relationships with media in Canada, the U.S. and Mexico. While at Tourism Vancouver she established and developed influencer strategies, increased coverage influenced in key markets every year, and hosted hundreds of press trips.
Exergue Founder Diep Truong has been a communications and PR professional for more than 20 years. Prior to founding Exergue in 2009, Diep worked as a journalist for Radio-Canada/CBC, as a publicist for the Québec Human Rights Commission, and in event organization for McGill University. Exergue has worked with travel-related clients such as the Associations touristiques régionales du Québec and Espace pour la vie (Montréal’s botanical garden and Biodôme attractions). Diep has also served as His Holiness the Dalai Lama’s publicist in 2009 and 2011, during his visits in Montréal.
Diep holds a bachelor’s degree in urban studies from Concordia University and a master’s in communications from the Université du Québec à Montréal. Her and her team have an extensive network of contacts in the Québec media community and they love finding (and pitching!) unique, original, and creative story angles.
*Exergue Communications is our partner agency based in Montréal, Québec. Exergue works with Fever Pitch on select client accounts in the Québec market.
President & Founder, Exergue Communications
Communications & Trade Specialist - Vancouver
Heather McGillivray brings nearly 20 years of global sales and marketing communications experience to the table. Representing tourism, lifestyle and culinary brands since 1998, Heather’s work has ranged from local, family-run businesses to globally recognized destinations. Combining media and travel trade relations, Heather is committed to telling a brand’s story with creativity and style – she is a university art school graduate and former graphic designer after all. Strong planning and project management skills coupled with steadfast professionalism fuel Heather’s ability and passion for building valuable relationships with media, travel trade, clients and industry partners.
A highlight of Heather’s career is her decade-long tenure with Tourism Victoria – an award-winning destination marketing organization – where she led the travel media relations program before overseeing sales in 10 countries as Director of Sales. It was here that she first honed her experience working with tour operators and travel agents from around the world. Heather moved to the Global Marketing team at Destination Canada and currently works with select accounts within Fever Pitch's portfolio, as well as independently with Destination British Columbia, Utah Office of Tourism, Travel Oregon and other tourism clients.
* works with Fever Pitch on select client accounts
Brent Dunn is a creative advertising, marketing and social media consultant with over 15 years of experience. Over the years, he has worked with numerous large global and domestic brands on various campaigns, including; RBC Royal Bank, Coca-Cola, P&G Beauty (Olay, Cover Girl, Pantene), Gillette, Rogers Communications, PepsiCo, Doritos, Hewlett-Packard, Mitsubishi Motors, Rubbermaid, Nestle-Purina and Campbell’s Soup.
Brent's experience, strategic thinking and creative solutions consistently deliver outstanding results for his clients. In fact, he has led over a dozen projects that have won prestigious industry awards. Although the majority of his work has been with Fortune 500 companies, Brent loves tackling marketing challenges for any client and helping them succeed in reaching their goals.
Brent holds a Bachelor of Communications from the University of Western Sydney in Australia and an Advertising Diploma from Sheridan College.